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This page documents the terms and conditions of using this website and the agreement that is established between GlamourFashionFIT and the customer. These Terms state the rights and obligations of all users and GlamourFashionFIT, related to the products and services available on this website.
GlamourFashionFIT is a registered brand property of Futurecondition - Unipessoal Lda, headquartered in Portugal, with VAT number 513 918 426 .
If questions arise about Terms and Conditions, please contact us through our online form or send us an email to firstname.lastname@example.org
1. USE OF THE SERVICE
The customer undertakes to use this service in compliance with the laws and regulations that the same are applicable, as well the Terms and Conditions available. GlamourFashionFIT reserves the right to modify, in whole or in part, the herein Terms and Conditions. You may not change the content of the website or send messages that contain computer viruses or could cause any other damage. All customers of the online store are considered final consumers, subject to the settlement of VAT. The sale process is subject to compliance with the rules defined by Law No. 25/2008 of 5 June, on the system of prevention and suppression of laundering illicit origin of advantages and terrorist financing. These terms are important for both parties, since they are intended to protect the user's rights, in its capacity as customer and our rights as a trader and are intended to establish a legally valid agreement between the parties. By placing an order, you confirm that proceeded to read and accepted these Terms, without reservation.
2. PRODUCTS AVAILABILITY
The customer can purchase in the online store the products duly identified in the relevant sections. If the purchased products do not exist in stock because of occasional discrepancies or due to technical failure, GlamourFashionFIT will contact the customer within 48H via e-mail in order to request a replacement for similar article.
The prices shown in the online shop include VAT at the rate set at the time of acquisition. The price of the products, the VAT and the cost of shipping and handling are all shown separately before the final confirmation of the purchase. Any other costs of sending parcels abroad, including customs clearance costs shall be the sole responsibility of the product of the buyer.
The order of a product chosen from among the existing product catalog, is carried out by placing it in the shopping cart. For some products duly identified in the online store, the acquisition may be limited to existing stock. After order confirmation the customer will receive an email. You should be aware that this does not mean that your order has been accepted. The order is only a proposal to purchase one or more products / services. All orders are subject to acceptance by GlamourFashionFIT, which will always be confirmed by sending an email communicating the shipping of the product (s) - Shipping Confirmation. The purchase and sale agreement between GlamourFashionFIT and the customer will only be valid with the email communication - Shipping Confirmation.
Products may be paid through the different means of electronic payment available. Costs are due by the customer and charged according to the invoice. The customer can make payments with Visa, Maestro, American Express and Discover, through ATM reference (Multibanco), through Payshop and through a Paypal account. Payments made through ATM (Multibanco) or Payshop system, GlamourFashionFIT provides a reservation for 24 hours of the product ordered, time from which, if no confirmation of payment can be verified, the order may be canceled. The seller uses the PayPal Business Services and HI-MEDIA company PORTE MONNAIE Electronique SA to process all your payments. More information is available on the respective websites of the institutions: https://www.hipay.com || https://www.paypal.com.
By successfully completing the payment, the customer confirms to be the holder of the card or owner of the PayPal account. The authorized amount will be charged at that moment. If the purchaser of the product is a registered client, promotional discount codes or accumulated GlamourPoints can be used during checkout. Only one discount method is allowed per purchase. Discount codes and GlamourPoints are deducted from the total price of the order. The GlamourPoints can be used in part or in its entirety.
To Portugal and Spain (Mainland) orders are shipped via CTT Expresso. To Spain (Balearic Islands) and the rest of Europe, the Fedex Express service is used. All orders are delivered, normally within 2 working days after the date of the shipping (4 to 6 days to Azores and Madeira). Orders are shipped, on business days, within a maximum of 24H after payment is verified. Orders placed on weekends or holidays will be shipped on the next business day. In few cases, deliveries may suffer some delay due to stockouts or external factors. In case of failure to deliver due to unavailability of the customer, GlamourFashionFIT reserves the right to require payment of referral if the customer chooses this option.
Shipping is free on purchases over :
|Portugal and Spain (Mainland)||59€|
On purchases below the amounts set above, the shipping costs are:
|Portugal (Mainland) and Spain (Mainland)||5€|
|Europe (CTT International)*||6.50€|
|Europe (Fedex Express)*||10€|
* Note: We do not ship to the following locations: Canary Islands, Ceuta, Melilla, Gibraltar and Andorra.
7. RETURNS & EXCHANGES
The delivery of products purchased in this service comply with the legal standards applicable in Portugal to distance marketing year (Decree-Law No. 82/2008 of 20 May). The customer / user has the right to claim any fault, inaccuracy or inadequacy of the product in relation to what was ordered, within the legal deadlines established for that purpose.
If the client wishes to return or exchange an item, please review the policy below and check whether the product in question can be returned / exchanged:
- The item must be returned within 15 days after receipt of order;
- The item must be returned with the corresponding form (available here). Without the form may not be possible to identify the client and accept the return request;
- The item must be intact, with the original tags and have no signs of wear or wash;
- Items with traces of human hair or animal will not be accepted;
- All returned items are inspected before any processing;
- If the product (s) with manufacturing defects, the customer must detail the defect in the corresponding form.
Returns may have a processing time of up to 7 days. GlamourFashionFIT will contact the customer during this period. In case of exchange, the return fees are paid by the customer and the cost of the new shipping is covered by GlamourFashionFIT.
In case of justified return, due to errors or shipping defective product, return costs are initially paid by the customer. After verification, the corresponding value of the products and the shipping costs will be credited in store. You should retain all receipts for shipping charges for the correct amount can be credited. If the customer does not wish to have credits in store, he/she shall inform GlamourFashionFIT and the value(s) of product(s) will be returned to the customer via bank transfer to a specified account.
Please download the form of return / exchange:
Note: If the returned items do not meet the above requirements, GlamourFashionFIT reserves the right not to accept the return and return the item to the customer in the same conditions it was received.
8. REGISTRATION IN ONLINE STORE
The individual registration in the online store is done by accessing the option 'Register'. This registration allows for easier purchasing process, with the storage of customer identification data, allowing an immediate recognition of the same, without the need for new entry. The customer can update the personal data at any time through our website. Access is restricted to each user and guaranteed by the use of a login and a password that should be secret and safe.
9. POINTS GLAMOURPOINTS
The GlamourPoints are a benefit to our customers and allow discounts on the next purchases. Points are accumulated on all purchases made and are calculated based on products purchased. The points normally correspond to the price of the product and each point is equivalent to 0.05 € discount. More information available here.
GlamourFashionFIT reserves the right to refuse or cancel the usage of points due to fraud or abuse. GlamourFashionFIT reserves the right to change the points policy. Any changes to the current conditions will be communicated within 30 days to our customers via e-mail, before its entry into force.
10. DISCOUNT VOUCHERS
Discount vouchers are a promotional discount method applicable in products from our store. Only one discount voucher can be used per order and this discount method cannot be together with GlamourPoints (only one discount method is authorized to order). Discount vouchers can be entered on the checkout page and the final price automatically updated. GlamourFashionFIT reserves the right to refuse or cancel the discount code by breaking stocks, suspected fraud or abuse.
GlamourFashionFIT collects the user's personal data for the purpose of managing customer account, billing, reporting with the customer´s consent. Under Law No. 67/98 of 26 October, GlamourFashionFIT commits to maintain the personal data of each client secure and private. The entire payment process, from the selection of the means of payment to the introduction of data relating to the order of payment process is properly protected with appropriate electronic security tools. GlamourFashionFIT guarantees that all the information collected during the use of our online store will be kept confidential and will not be provided in any form to third parties.
12. GOVERNING LAW AND JURISDICTION
In this Agreement shall apply to Portuguese law. Any dispute arising out of or related to these Terms & Conditions is subject to the non-exclusive jurisdiction of the Portuguese courts. The provisions of this clause does not prevail over any user's statutory rights as a consumer.